American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,897 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19897)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Leilani V.
Mesa, AZ
7 reviews
Globetrotter Expert Level 1
It's been a while since I've flown American Airlines but from what I can remember, it was a good time! Flight attendants are always so nice and definitely take care of you when you need it! 
Evita B.
8 reviews
The employees were very accommodating. My cousin and I had to fly to Chicago but our flight got delayed so they helped us to get into the earlier flight in order to attend a birthday celebration.
Kat P.
63 reviews
This airline is always on top of it! They send out text and email earnings when your flight has changed or delayed. They also have flier miles rewards program that is really good. I have never had a bad flight experience while flying with this airline!
Mollie D.
Aspermont, TX
7 reviews
American Airlines is my FAVORITE airline! Their member reward program is great and I have only had one customer service issue with them at the airport, which was quickly resolved when I called the customer service line. They take care of their frequent fliers. 
Alondra Q.
19 reviews
I have traveled mostly with this airline. Super great service. I would totally recommend this to anyone who is traveling. Prices are well priced super easy to book and will attend you very well.
Sarabeth O.
Los Angeles, CA
36 reviews
Globetrotter Expert Level 2
I travel so often for work and am often spending so much time in a plane or a car going from one place to another. I loved my travels with them. I felt relaxed and taken care of the entire time.
Candy P.
16 reviews
Globetrotter Expert Level 1
The seats are a little tight and the leg room isn't very ample. I consider this a budget friendly airline. No frills, but you get what you pay for. I use this airline for quick domestic flights.
Lydia M.
20 reviews
My boyfriend and I have both had incredible experiences flying with American Airlines. Although their redemption period for miles is only 48 hours after the completed trip, it is worth the rush.
T N.
77 reviews
Globetrotter Expert Level 1
This used to be the best airline. Not anymore. There are so many other airlines that are more affordable and offer more services. I have been disappointed with this airline for some time. It has not been able to keep up with other airlines like JetBlue and southwest 
Nickie S.
202 reviews
To me a plane is a plane but had over all good experiences flying this airline and really nice people taking care of me on my flights. I usually look for this airline when booking flights this or United
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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