American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,614)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Emily W.
7 reviews
I love American Airlines and am a loyal customer! They have great prices and flexible travel dates + are willing to help loyal customers when issues occur in their travel plans! Will definitely stay loyal!
Tammie W.
Brookhaven , GA
11 reviews
Globetrotter Expert Level 1
They’re good. They have a decent first class. Overall compared to other airlines they are in the middle. I’ve used them a few times. Pro they update customers to first-class, but it doesn’t always happen.
Tiffany M.
White, SD
101 reviews
I transferred onto a flight from a different airline and the people at the desk in the front of the airport were so understanding and helpful in pointing me in the right direction, I'll fly with them again
Maikel F.
new york
5 reviews
I loved the airway growing up. I always had a safe travel. The workers are all nice there the planes are big. There isn’t that much of leg space but it’s not bad American Airlines Airline Company
Shaleah P.
Orange, NJ
23 reviews
Always gets me where I need to go on time and with minimal leg room. If you’re tall you may not like this but I am average height and I’m usually fine. The service is wondering and I Love American Airlines
Sari A.
40 reviews
This is my favorite airline in the US. The planes seem a little more spacious and the flight attendants are always so nice. They tend to run on time and will be courteous if your rushing to catch a flight.
Kinga S.
Arlington Hts, IL
55 reviews
Globetrotter Expert Level 1
If you fly in a newer plane it is excellent! Comfortable and often can find a great price. Friendly staff, good snacks/drinks/food. Great movie/tv show selection (free!) next time we fly I wold choose AA.
Vini K.
59 reviews
Globetrotter Expert Level 1
So far the best domestic airlines in the US. It has a little better than average customer service and in-flight service. But it is way better than what we get in other airlines. Legroom is better as well.
Tia D.
Bethany , OK
48 reviews
I will never use this airline again. They mess up your times purposely run late and make you miss the connecting flight and don’t care what’s going on or try to help you. Awful airline I would steer clear.
Alexx A.
Salt Lake City
72 reviews
Globetrotter Expert Level 1
American Airlines is a decent airline. I haven’t necessarily had any issues on American Airlines but rather I choose to fly Delta because the experience is better and I feel more comfortable on the plane.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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