American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,507)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ann B.
40 reviews
Bad bad bad ....i experienced this once and i was about to lose my life ...the plane was about to fall and it was a horrible experience...i have been traveling for more than 18 years and this was the worst thing ever
Valery P.
7 reviews
It was overall a pretty good experience! I got to fly from Lima, Perú to Dallas, TX. The costumer service was really nice and polished. I used it 4 times throughout this year and i recommend it a lot to my family and friends! The food was nice and the experience overall did meet my standards.
Amna J.
23 reviews
I booked a direct flight to DC USA from Abu Dhabi last year with American airlines. Loved the whole journey, i found the seats comfy for a long haul flight and there was enough leg room (I am 5' 7). I was able to move around from time to time and the crew was so lovely they kept offering snacks throughout the flight, the food was OK though and the cleanliness was on point. 
Will definitely book again.
taiwo o.
Pointe claire, QC
14 reviews
It’s alright, you get what you pay for basically, pay for first class and you get the first class treatment, pay for economy class and you don’t get as well as the treatment you would get from first class for sure
Andrea H.
5 reviews
Very old airplane, uncomfortable. Seats with little recline, lack of space. Full flights and not entering the handbags. Stewardess served the food to my roommate and they lacked to add the cutlery, reason why it was necessary to demand to him. When he served, the bottle of water fell on me. I understand that they must allow spaces so that they can be rented, then at least, the rates to travel like cattle.
mini +.
Gold Coast
16 reviews
Globetrotter Expert Level 1
The flight left on schedule, and the costumer service was excellent. The food is very good, and has a variety of movies to watch on such a long flight. I was overall satisfied and definetly recommend this airline.
Allison R.
48 reviews
Globetrotter Expert Level 1
American Airlines has been a great carrier. The only con I have is that they still have a baggage fee when flying outside of the country. Customer service has always been great though and I would still recommend!
Janice C.
Middleton, NS
143 reviews
Globetrotter Expert Level 1
The seats are cramped and there were no TV to watch, took a long time to be served and the bathroom was constantly occupied, I try to avoid flying with them. I could barely walk when we finally got off the plane.
Sohaiba I.
285 reviews
I had a really great experience travelling with the American Airline. They have a cordial customer service and their staff is really friendly and helpful. Had a great time. Would definitely recommend it to everyone
Betsy P.
52 reviews
In my experience i have no complains with AA, the staff member and client service is very good, the airplane is comfy and the variety of movies and series they have is impressive, i really like flying with AA
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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