American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,671)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,671)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Monica G.
115 reviews
I love this!!! It is one of the best airlines in my whole life. I like because is comfortable I absolutely recommend this. They give you snacks and the brand has a lot of good destinations.
Karen M.
miami
6 reviews
Been an American Airlines customer for years, I know they are trying to make traveling more affordable but service has declined so much over the past couple years. Some of the planes are upgraded but some are old and outdated.
Amber T.
Albuquerque , NM
15 reviews
I like the assigned seating, but have noticed recently that the planes are a bit older and small. I dont mind paying the baggage fee since I can pick my own seat.
Ana C.
Doral, FL
5 reviews
it is one of my favorite airlines, but in one flight there where not games on my sit, i was expecting more to be honest, the food was disgusting, but that happens everywhere, costumer service is pretty good, at the end i got to my destiny so im happy after all
Sophie S.
43 reviews
Globetrotter Expert Level 1
It’s a good airline, but I typically will use delta or southwest over American due to prices
chloe s.
87 reviews
This is the best airline company. I only go by this one. I have never had a bad experience while flying in one.
Danielle H.
Washington DC
22 reviews
Globetrotter Expert Level 1
Seats are a bit small and they don't serve food even on longer domestic flights. But they do have screens with movies for some legs, you can check your route to see what plane you will get and what amenities they have
Heather C.
Los Angeles, CA
65 reviews
Globetrotter Expert Level 1
Great flight. Nice staff, easy to book, smooth ride, no complaints over here. Will fly with them again
Alejandra L.
Yakima, WA
86 reviews
My first time flying, I would say it was okay. Maybe like any flight. Only spent 4 hours flying from Washington to California. Pretty organized.
Anna F.
montclair
11 reviews
I just travel with the company in my way to NYC and the people was really nice and care
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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