American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,566)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Samira B.
Summit, NJ
5 reviews
American Airlines and the staff treated me very well when I flew with them. Really good food!
Amanda ✨.
W Hempstead, NY
5 reviews
American Airlines is a decent airline company. It's not my favorite (I prefer Delta or Jetblue) because they are a bit more restrictive with bags and complimentary snacks, but I appreciate that they have international flights. I have never needed to contact customer service or had any issues with delays so far. Overall it is not a bad airline and I would fly with them again. 
Ryan K.
Sea Bright, NJ
10 reviews
The airline is in my opinion reliable and a decent experience flight wise. The planes are usually semi clean but turning over flights quickly you may have some mess to deal with.. I would say I prefer this airline to most, but it is impossible to get an elite status with them and if you have an Amex platinum card they do have a partnership so the lounge access is a nice thing to have to make your trip a little more comfortable.
Taylor F.
Oak Forest, IL
23 reviews
I only traveled with American Airlines once or twice, was nice to have comfy seats and a tv for a 3 hour flight
Jade H.
Lincoln, NE
58 reviews
I have flown American multiple times and have had great experiences. I know that I always feel safe and the staffing is very friendly.
Cherie K.
Philadelphia, PA
4 reviews
Good food. Kept feeding us every couple hours. Seating a bit crowded but not the worst.
Steph Y.
17 reviews
Over the years we have flown AA but their service has declined and their seating has gotten worse.  I only fly them for family vacations when they are the cheapest option because I dislike paying to check in luggage.  Since having children I fly less frequently but my husband continues to fly with them due to business.  
Sloan S.
35 reviews
All airlines suck. Can’t count the number of times my flights have been messed up. Doesn’t matter what airline u fly with.
Carla P.
37 reviews
They are really nice, in time, good service, good prices always, this airline it’s always a good idea
Winder, GA
19 reviews
American Airlines is definitely one of my favorite airlines to fly with, I’ve done an 8 hr flight and had an excellent trip. The flight attendants are as sweet as can be.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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