American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,560)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Rachelle P.
Los Banos, CA
17 reviews
AA is okay. I think the staff has changed over the years and they aren't as accommodating as they used to be.
Aussie W.
70 reviews
Amazing—one of the few whose jet fuel does not make you feel high (yes I wrote that correctly). Customer service is stellar, and they provide cookies/pretzels & all non-alcoholic drinks free of charge. I‘ve flown on smaller & larger AA planes, and enjoy both substantially. Seats are very spacious.
Shir T.
20 reviews
Me encanto tuve viajes largos y muy cómodos ❤️ realmente no tuve ningún inconveniente 😊
Margo D.
36 reviews
I’ve only flown with them once and everything seemed fine, nothing to complain about, but nothing stood out to me
Theresa R.
Daytona Beach, FL
54 reviews
Good airline. I’ve never had any issues when flying with them. Some planes have USB ports and some don’t but regardless still a good flying experience. No complaints.
Luis L.
11 reviews
If i need to travel would look into other airlines first. If you have toddlers cannot check in online. If you have toddlers you are boarding last. If you have strollers they will end up in another city. 
Brianne E.
2 reviews
I've flown American on a number of occasions. Most recently Phoenix to Nice. On time, met connections with decent time...all around good experience. I ordered a vegetarian meal which was awesome since I was always fed first....and they make a decent curry surprisingly enough!
Stevi A.
83 reviews
Oh man. These planes get bigger and yet the seat space gets smaller. Plus they didnt even offer in flight beverages the last time I flew with them.
Jailysse D.
42 reviews
The flight are so comfortable and the staff is always so welcoming! I fly frequently with them and every experience has been a positive one!
Lisa C.
35 reviews
A classic airline you can’t go wrong with! I have flown in American Airline for many years and I have honestly never had a bad experience with them. My flights have always been on time and the plane is always clean.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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