American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,551)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ashley C.
Layton, UT
57 reviews
Never have had a bad experience with them. I’ve only used this air line a few times though.
Katherine B.
Philadelphia, PA
29 reviews
I fly American Airlines every time I go home from college. They are always on time, and is a very quick flight. The only reason why I give them 4/5 stars is that these flights are extremely expensive. 
nichole G.
Indianapolis, IN
1 review
American airlines is one of my faves little delay time and the cabin is comfortable .The flight attendance are very attenive to passagners needs.I fly american airlines at least 5 times a year .I would recommend to friends and family.
Mari S.
Saint Louis, MO
117 reviews
I have a preference of only using AA. I use this because as of now they have shown us great care and really great priced seats. I think the customer service is amazing and always understanding
Abby M.
5 reviews
Globetrotter Expert Level 1
Flight was good but could have been more comfortable. Service could have been a little better but overall a good experience for 4 hour flight.
Wellen O.
Clarksville, MD
16 reviews
Globetrotter Expert Level 1
They have a great staff, they serve you very well and the armchairs are very comfortable and spacious.
renee c.
18 reviews
nice flight from east coast to west coast. service was very nice, but i wouldve preferred better show options since they were sharing TVs
Anissa T.
Louisville, KY
86 reviews
Globetrotter Expert Level 1
Flight was on time with great service! The staff were friendly and helpful. They have great partner airlines which makes it easy and stress-free to get to where I want!
Shakira T.
Passaic, NJ
26 reviews
I flew to Miami from NJ . I supposed to be 3 hours got there in 2 1/4 that made me extremely happy . From that day on that’s the only Arline company I use
Kaylin B.
72 reviews
Worst experience of my life. Would never recommend this company to anyone. I was traveling to see my marine and had the absolute worst experience with two flight delays. I never ended up at my final destination, and then I was never compensated for the rental car I had to purchase to get to my final destination. Do not travel with this airline!!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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