American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

Top Questions See all 746 Q&A

  • Where have you been in the past Year?4 Answers
  • American Airlines Airline Company would anyone suggest Th...4 Answers
  • Where have you traveled to in the past year? 🌏 American A...11 Answers
American Airlines Airline Company
American Airlines Airline Company
Reviews (20,483)
Q&A (71)
Media (87)
Leave a Review
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Saley D.
Piscataway, NJ
89 reviews
Globetrotter Expert Level 1
American is my least favorite airline. They are almost always late and there always seems to be an issue with the aircraft. I find them to have the least friendly flight attendants and service.
65 reviews
Globetrotter Expert Level 1
I travel a lot for work and American Airlines is the preferred company to use. I never had any issues on a flight. The staff seems to be pleasant and helpful. I catch an American flight every 3 months for work. My bags have never been lost or damaged during travel
2 reviews
It was and great trip, I couldn’t wait to get there. We enjoyed the on board movie and a snack was amazing. I can’t wait for my next trip.
Katie C.
64 reviews
Globetrotter Expert Level 1
I’ve only taken a few United flights and they were fine. I prefer other airlines due to price and availability of flights in my area, but my experience with American wasn’t too bad.
Susan S.
40 reviews
I used American Airlines once or twice in the past. Like most airlines they add additional cost for luggage
jessica t.
Loranger, LA
18 reviews
It gets you rom point A to point B. Its nothing special but it does the job and they have several destinations!
Britianna W.
10 reviews
Globetrotter Expert Level 1
Flying with American Airlines Airline Company is an awesome experience. I truly can say I have experienced no cons flying with this company. The pros are that their customer service is awesome overall and their refreshments. Yes, I would definitely would recommend.
Corinne F.
Upstate NY
5 reviews
Pretty good experience! So far, so good with the services. Haven’t had any problems to report. Customer service has been good. Do not use this airline very frequently!!
Garrett R.
25 reviews
I've flown on this airline once and theres a reason I never flew with them again. The plane was old and outdated. The service at the gate and in the air was minimal to say the least and for the price I paid I could definitely use another airline that's much better. 
Nafaria M.
Flagstaff, AZ
105 reviews
American Airlines has been my connecting flights for years to inner cities. Friendly staff, great service over all. I can’t say I have anything negative to say about the airlines.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

Sign up to join our community!

Influenster Cashback
We recorded your visit.
American Airlines Airline Company

was opened in another window. If you made a purchase Cash Back will be automatically added to your Ebates account tomorrow.

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.