American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,586)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Fatima A.
8 reviews
Globetrotter Expert Level 1
I have never had an issue flying with American Airlines. Every step is simple, their staff is very accommodating. Always and airlines that never fails
Samantha Y.
Pearl City, HI
40 reviews
Globetrotter Expert Level 1
I've never really had an issue. I feel like it's always hit or miss depending on travel dates and times. The planes have always been clean, workers were friendly and I got from point a to point b alive and well. That's a gold star for me.
Jordyn A.
21 reviews
I usually fly Delta, but got a good deal with American Airlines and I was impressed! The quality of the airplane, seats and just about everything was very impressive. I will always choose this airline if money allows!
Adriana W.
Washington Dc
13 reviews
Globetrotter Expert Level 1
I’ve flown American Airlines numerous times within the USA and never had any complaints or issues, they usually have pretty competitive fares and travel to a lot of the smaller destinations that the other airlines don’t tend to go.
Nichole B.
Florissant, MO
219 reviews
I have flown AA a couple of times. My experience going to Brazil was terrible, the crew was not friendly. However, experiences after hat were much better. I like the cheese plate offering on longer flights.
Emily J.
16 reviews
Globetrotter Expert Level 1
I have flown American international and domestic.  Not very impressed, but we have a point card with them so we use them when we can.  If traveling international I would probably prefer another airline.
Bishakha R.
Lansdale, PA
17 reviews
I had a good experience with the service and and I feel safe when I fly with American Airlines.
Andrea M.
64 reviews
Globetrotter Expert Level 1
We have flown American twice and have not liked it as much as united and southwest. Not always the best flights for the price.
Merrick K.
22 reviews
Best schedules to get us from the west coast of the USA to Jamaica and not lose a whole day at our resort
Efrain A.
7 reviews
Globetrotter Expert Level 1
Good times, decent planes. I’m not overly impressed but they got their thing together.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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