American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,663)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,663)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
renee c.
18 reviews
nice flight from east coast to west coast. service was very nice, but i wouldve preferred better show options since they were sharing TVs
Anissa T.
Louisville, KY
86 reviews
Globetrotter Expert Level 1
Flight was on time with great service! The staff were friendly and helpful. They have great partner airlines which makes it easy and stress-free to get to where I want!
Shakira T.
Passaic, NJ
26 reviews
I flew to Miami from NJ . I supposed to be 3 hours got there in 2 1/4 that made me extremely happy . From that day on that’s the only Arline company I use
Kaylin B.
Lebanon
72 reviews
Worst experience of my life. Would never recommend this company to anyone. I was traveling to see my marine and had the absolute worst experience with two flight delays. I never ended up at my final destination, and then I was never compensated for the rental car I had to purchase to get to my final destination. Do not travel with this airline!!
Cristel L.
Burleson
44 reviews
Globetrotter Expert Level 2
American Airlines is a pretty good air line to fly with. Last time I still good take some luggage in the cabin without charge. They do give you a complimentary drink and snack. And service is pretty good. Sometimes a bit higher on the price
Phebe O.
Queens
23 reviews
Domestic- Awful ridiculous checked bag fees and so many delays. Internationally, it's pretty decent especially if your going towards the Caribbean for the holiday season.
Trav D.
Selma, CA
3 reviews
Flown several times with them over the years always have been pleasant flights since I am taller they always let me sit in exit row
Sandra P.
Chicago, IL
17 reviews
American Airlines is probably one of the few airlines that is still good. They give you a snack on the plane, regardless of how short the flight is and are very quick with resolving issues, if any. 
Rachel G.
Wetumpka, AL
38 reviews
I flew to Hawaii on American because of the ticket price. It was great for price but not so much on comfort.
Jo T.
El Paso, TX
81 reviews
Globetrotter Expert Level 1
Second best airline there is. Some delayed flights. Not much. I’d prefer SW. However they do have assigned seating on American. & free snacks/drinks. I worked for TSA. So I know the kind of people that fly American, not too bad.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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