American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,610)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Steph Y.
17 reviews
Over the years we have flown AA but their service has declined and their seating has gotten worse.  I only fly them for family vacations when they are the cheapest option because I dislike paying to check in luggage.  Since having children I fly less frequently but my husband continues to fly with them due to business.  
Sloan S.
35 reviews
All airlines suck. Can’t count the number of times my flights have been messed up. Doesn’t matter what airline u fly with.
Winder, GA
19 reviews
American Airlines is definitely one of my favorite airlines to fly with, I’ve done an 8 hr flight and had an excellent trip. The flight attendants are as sweet as can be.
Kaitlyn B.
41 reviews
American Airlines is a good company to fly with. I always feel safe and the staff is kind and helpful. Flights usually go quickly and are usually the least expensive flight option.
Maheen S.
9 reviews
Better than others. I’ve experienced delays every time I’ve traveled with American. I travel back and forth to Chicago quite a bit and it’s never really been due to weather.
taylor l.
Williamstown, NJ
18 reviews
My favorite and most preferred airline to fly with. Seats have great leg room! They give out complementary drinks on the flights. I travel somewhat often and I have never had a problem with booking, rebooking, or staff on flights.
Jaileene s.
Mount Laurel, NJ
10 reviews
Globetrotter Expert Level 1
Of all the companies that I have had the privilege to travel so far this is the most complete. when I say the most complete is because the service of this aroline is quite good and very respectful with its customers. It should be said that also in terms of price it turns out to be more expensive than the others but it is always worth it for its benefits
Emily P.
Johnstown, PA
48 reviews
Globetrotter Expert Level 1
Great service from the flight attendants. They try not to hold you up and if they do things move as smoothly as possible. The seats are comfortable in economy and have good safety instructions. Customers definitely come first
Dayana D.
Oceanside, CA
10 reviews
One of the beat especially their treatment to military service members, very nice people. Use it at least once or twice a year. Very good costumer service!
Jennifer J.
Jenison, MI
136 reviews
Globetrotter Expert Level 1
I flew American Airlines to California and it was a smooth flight, staff was amazing and ensures i was comfortable the entire way.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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