American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,639)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,639)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Katherine M.
Wynnewood , PA
83 reviews
Great quality! No doubt 5 stars! Great service on board! I always fly AA!!!
Naomi B.
Morgan hill, CA
513 reviews
Globetrotter Expert Level 1
I have never flown by this airline but I have heard very good comments! .
Annie R.
Louisville, KY
31 reviews
Friendly. Had to transfer and it was easy to do so. Also very easy flight
Joy K.
Philadelphia, PA
380 reviews
Horrible customer service. Delayed flights. I dread flying with them.
Etta M.
7 reviews
Not great customer service and have gotten luggage lost multiple times.
Nuria T.
Newbury Park, CA
4 reviews
Great flights to Europe, codeshare with BA. Non-stop flight to London
Karen B.
Apopka, FL
6 reviews
As a military spouse I love the way American treats military fliers.
A S.
15 reviews
American Airlines are pretty good. They get you to your destination
Tyrone P.
1 review
Always polite and friendly! Wouldn't travel with any other airline.
Frances C.
New York, NY
5 reviews
Their flights are never on time when i traveled with them
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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