American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,600)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ashley M.
Boynton Beach
169 reviews
It is comfortable. It is pretty pricey, though. I don't have issues with the service and their are plenty of times to schedule a flight. They have many locations you can travel to, which is exciting. I like Allegant a little better but they don't have as many locations to travel as American Airlines. 
Jessica S.
Meridian, ID
148 reviews
Great company to fly with! Comfortable and they only hire great employees from my experience. I would fly with them again and again. I don’t use them often but when I do I never have any problems so that’s goood
amanda d.
Tolleson, AZ
84 reviews
My dad and i frequently fly with this airline and it has always been pleasent. Very comfortable and usually affordable
Mandy A.
Weston, FL
3 reviews
I have an account with American Airlines and therefore use it a lot! They have good routes. I don’t have negative things to say except that they could offer more food/drink options! I would recommend for sure.
Michelle S.
255 reviews
Globetrotter Expert Level 1
I have always like American Airlines. The staff has been kind and helpful. They tend to have the best prices and it is a easy ride.
Alicia L.
Fresno, CA
45 reviews
Globetrotter Expert Level 1
One of my favorite Airlines to fly with the seats are very comfortable always provide beverages some flight even have personal TV screens for each passenger, overall one of the most comfortable airlines I have used to travel .
Adams B.
New York, NY
20 reviews
Great service with good customer service. Reliable flights. Online system works well. Planes can be on the older side, but overall a good experience while traveling. 
Shelby B.
Fort Worth, TX
70 reviews
Great company, they always put my needs first and make sure I am comfortable and safe on any flight I fly on.
Rile B.
43 reviews
Flew this airline once, very comfortable. I was a bit nervous to be flying but they made everything smooth and relaxing. They were never rude or snobby which was refreshing. For once while traveling– I wasn’t confused 24/7!
Bailey M.
66 reviews
They’re okay...not the best and try to charge you anywhere they can to get more money. I traveled 2 through here and doubt i will again
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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