American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sarah C.
Norman, OK
24 reviews
I have yet to have any bad experience with American Airlines, thankfully. Their flights are usually smooth and they offer good in flight amenities if your flight is long
2 reviews
American Airlines has been very reliable, always on time flights. They have excellent customer service and the plane is always clean and with comfortable seating. Not to mention affordable. Totally would recommend.
Mia H.
9 reviews
My dad works for them and he’s the best therefore American is the best don’t be stupid just fly American
Jessica S.
Meridian, ID
148 reviews
Great company to fly with! Comfortable and they only hire great employees from my experience. I would fly with them again and again. I don’t use them often but when I do I never have any problems so that’s goood
Karina T.
23 reviews
The past few experiences flying AA haven't been too pleasant. It could be that the planes are older and run down. The smell or just having better experiences in other airlines. American just isn't what it used to be.

At least we've gotten to places safe.
Kelly W.
44 reviews
I don’t fly American Airlines too often due to prices. Airfare in general has gotten more expensive, but rarely do I see AA have a dip in price. Based on the tones I have flown AA I would consider flying again if the prices cane down.
Nehama A.
Southfield, MI
40 reviews
Globetrotter Expert Level 1
I try to avoid using this airline if at all possible. None of the employees seem very happy to be working there. Their planes seem super outdated and almost every time I fly with them, their flights are delayed or canceled. Very unimpressed.
Rique G.
5 reviews
American Airlines is a wonderful company to fly with! They have in my opinion one of the best staff members to fly with. There customer service is wonderful and they will always assist you best they can. I would highly recommend flying with them if you went the best flying experience yet.
Monica G.
115 reviews
I love this!!! It is one of the best airlines in my whole life. I like because is comfortable I absolutely recommend this. They give you snacks and the brand has a lot of good destinations.
Alicia L.
Fresno, CA
45 reviews
Globetrotter Expert Level 1
One of my favorite Airlines to fly with the seats are very comfortable always provide beverages some flight even have personal TV screens for each passenger, overall one of the most comfortable airlines I have used to travel .
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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