American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,609)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Tiffany P.
Plainfield, IL
202 reviews
Globetrotter Expert Level 1
Flew them a few times. It was just ok. Staff was very nice but nothing stood out to me.
Jazlyn B.
Spring Lake, NC
327 reviews
I always travel in airplanes and American Airlines have the cheapest flights sometimes.
Mariana C.
Burleson, TX
193 reviews
Have traveled with them twice! Great service and there's never a problem with anything
laura b.
union, NJ
124 reviews
Globetrotter Expert Level 1
honeslty, i haven’t had any issues. all i care about is getting from point a to b safe!
Shhrrii L.
Schnecksville, PA
340 reviews
Globetrotter Expert Level 2
Not a fan. I've traveled in much better flights and enjoyed the experience a lot more.
Ari F.
Miami Beach, FL
41 reviews
Globetrotter Expert Level 1
Good company very professional eould recommend to everybody honestly fits my needs perf
Nina J.
Fort Mitchell, AL
11 reviews
Usually very good and on time. One of my go to airlines.always clean and staff is nice.
Meg G.
Lafayette, LA
62 reviews
I enjoyed flying with AA the staff was very friendly and energetic, on time every time.
Lacy J.
170 reviews
Cheap. Excellent customer service. Easy booking. Not much leg room. Good snacks. Safe.
Ana C.
Homestead, FL
12 reviews
Before you were allowed to take a 50 pound bag, now you have to pay for your first bag
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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