American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,507)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sharice B.
Chicago, IL
52 reviews
Globetrotter Expert Level 1
American Airlines is a good reputable airline. I just wish they would have more sales.
Megan M.
Republic, PA
116 reviews
I had a great time flying with American Airlines! No delays and great customer service!
Pilar G.
Philadelphia, PA
397 reviews
Globetrotter Expert Level 1
Nice company and great servicies is my favorite company always very good Im loveeeeeeee
Allison M.
Ponca City
69 reviews
I’ve never had any issues flying American. I don’t like that luggage doesn’t fly free.
Wildine A.
26 reviews
Globetrotter Expert Level 1
Great service ... great people and possibly great food . I use every once or two years
Alexis M.
Saint Louis, Missouri
12 reviews
Not my favorite airline, but it's also not awful. Nothing super exceptional stands out.
Kathryn L.
75 reviews
Globetrotter Expert Level 1
One of my least favorite airlines. They nickel & dime you, & their staff is unhelpful.
Jamie G.
Chicago, IL
1 review
Great flights, I've flown a few times and was comfortable

Only complaint is the delays
Victoria d.
17 reviews
Globetrotter Expert Level 1
I think airlines with better service, some people who work inside the plane are heavy.
Alessandra J.
Ft Worth, TX
5 reviews
I haven’t had any problems with American but the negative media coverage hasn’t helped.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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