American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Melissa S.
Spencerville , IN
630 reviews
Nothing special, but nothing bad. Website was pretty easy to navigate and staff was fine.
Rogelio P.
18 reviews
Globetrotter Expert Level 1
Always a great experience with American. Great staff and planes. Never had any problems.
Nicole L.
Scottsdale, AZ
51 reviews
Globetrotter Expert Level 1
For being a major carrier, AA needs to step up their game. I prefer Delta over American.
Chelsea F.
Johnstown, PA
16 reviews
Trips away are so much easier when the staff is kind and helpful Love American Airlines.
Fanny J.
Platteville, WI
25 reviews
Good travel company. Customer service responsive and responsive.
Quality onboard service.
Zoe T.
42 reviews
They are a pretty good airline, could be better. They have great service. Nice employees.
marisol h.
Monterrey Nuevo León
3 reviews
excelente aerolinea y comoda para viajar y los precios son accesibles

Highly recommended
Jessica K.
Oakley, CA
95 reviews
Globetrotter Expert Level 1
Unlike other airlines I have only had one time they have messed up and canceled my flight
Sarah A.
Gowanda , NY
104 reviews
It’s a good company to fly for. It was a smaller plane though so it was a little cramped
rebecca g.
Wendell, NC
24 reviews
Ok flights some what affordable sometimes they take forever and are always changing gates
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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