American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,521)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jennifer L.
94 reviews
Globetrotter Expert Level 1
The seats are cramped, the plane is small (thus the ceilings are low), but the service is good!
Autumn B.
Twentynin Plm, CA
93 reviews
We've taken American a few times from CA TO TX and back! Always a good flight and relaxing time
Desiree S.
Clovis, CA
215 reviews
Globetrotter Expert Level 2
Customer service looked like they hated their jobs but it could've been worse. Flight was okay.
Brooklynn G.
Kalamazoo, MI
8 reviews
No complaints on my part. Everything went smoothly and the staff were all friendly and helpful
Paula M.
Hooker Ok
53 reviews
Globetrotter Expert Level 2
AA isn't the best I would seriously fly southwest first and then AA would be my second choice.
Morgan S.
Converse, TX
46 reviews
My aunt flew for AA for several years. Always great service and very accommodating while flying
Andrea C.
Raleigh , NC
51 reviews
En una oportunidad perdieron una maleta! Pero en otras oportunidades el servicio ha sido bueno
Brittany M.
Cumming , GA
16 reviews
Comfy, affordable, had great service. Would def use again to fly! Sweet attendants. Had drinks.
leyanes r.
Austin , TX
104 reviews
Globetrotter Expert Level 1
Use this the most,travel often and ive never had a bad experience so far so good. Do recommend
Melanie L.
Mckinney, TX
33 reviews
Really good service good prices too the seats are really comfyerable and has really good deals
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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