American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,667)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kiara N.
53 reviews
Never had any complaints with them. Never had any issues with overbooking or being uncomfortablr
Florianyeli M.
Miami, FL
224 reviews
the attention each time we have traveled as a family have been wonderful, attention is fantastic
Rossana R.
Miami, FL
68 reviews
Always the best. The best service. And suuuper confortable in every fligth. Super recomended 100%
Anna T.
New York, NY
308 reviews
Globetrotter Expert Level 1
What can you say. It’s better than some, but you’re always gonna hear at least one horror story.
Geraldine Camille P.
1 review
Very accommodating! Staff was quick to respond to any questions and requests. Food was mediocre.
Magdeley D.
Reading, PA
143 reviews
Very nice and professional company to fly with. Great customer service and very friendly people.
Migdelia B.
Miami, FL
22 reviews
Good Service and attetion. Our flight had a delay and they gave us food and drinks until we wait.
Megan W.
21 reviews
Great experience. Staff very polite. Would use this airline again and would recommend to a friend
Alicia A.
4 reviews
Travel with thwm some 14 yrs ago. Experience was good. No complaints arrived and departed on time
Jasmin R.
Whitehall, PA
13 reviews
Great customer service. Clean areas. Always have had a pleasant flight with them. Would recommend
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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