American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,437)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Miranda S.
Freeland , PA
163 reviews
Great airline! Fly with them all the time and never had any problems. I would totally recommend.
Memphis, TN
38 reviews
I like flying AA. It's nice. Seats could be a little bigger. I always encounter friendly people.
Michaela G.
107 reviews
Great company, and haven't disappointed. They had great customer service and is very affordable!
Anna T.
New York, NY
308 reviews
Globetrotter Expert Level 1
What can you say. It’s better than some, but you’re always gonna hear at least one horror story.
Esther B.
120 reviews
Globetrotter Expert Level 1
Great company and great service. I love using American Airlines when I go on flights it's awesome
Alexandra E.
Bristol , CT
282 reviews
Globetrotter Expert Level 1
Good service, everything have change over the years but the service is still good. Can't complain
nowall n.
Fort Lee, NJ
161 reviews
I have travel with American Airlines they are very welcoming and sweet, and have good personality
Aurora B.
37 reviews
A good airline to travel with. Provides snacks and tv on each seat to watch and can be spacious.
Jeannie F.
North Bergen, NJ
5 reviews
I was very upset that on a flight that was 5 hrs long I had no tv and no plug to charge my phone.
Stef A.
Bronx, NY
21 reviews
I have used American Airlines many times. I have no complaints. The flight experience is smooth.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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