American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,667)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
anabel e.
74 reviews
I haven't traveled with them recently. I did enjoy it very much when I was younger. Very comfortable.
Jacklyn V.
Boston, MA
4 reviews
Excellent customer service mostly on time - love the experience . I highly recommend it to friends .
Heather P.
N Richlnd Hls, TX
38 reviews
I use them a lot, although I never check bags anymore, because it has gotten very expensive to do so
Nicholas S.
Naples, FL
34 reviews
A solid option especially when flying west. Crew has always been very professional and accommodating.
Candise M.
Sheboygan, WI
4 reviews
They have the average customer service, average snacks, and average amenities onboard their flights.
Whitney L.
Las Vegas
27 reviews
Not a bad airline just wish more flight times were available. Tends to be on time most of the time
Savannah P.
60 reviews
awesome company! great service & super friendly! this is the only airplane service i’ve ever used!
Genesis P.
Bronx , NY
7 reviews
Very good service! Every time I’m going outside the US, I try to book my flights with this company.
Gillian G.
Amherst, MA
140 reviews
A classic flight experience. There is no legroom, no breathing room and the staff is mostly grumpy
Danielle S.
Frisco, TX
26 reviews
Great company. Flight Attendants are fantastic- always go above and beyond for me and my companions
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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