American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,571)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Judy N.
Van Nuys, CA
4 reviews
They where the best, I missed my flight and they rebooked it.. I also received credit for it too..
Jacqueline M.
Posen, IL
86 reviews
Customer service is great!!! They treat people nicely and with respect!! Airplane rides are great!
Somya S.
15 reviews
I like them but I am waiting for them to improve their services!! Customer service needs attention
Ilana P.
San Francisco, CA
3 reviews
Always having delays and boring customer service. Expensive flights too and hard to get good prices
Adyson L.
18 reviews
Never had a problem. Their service has always been great. And I love their point system for miles.
Joseph B.
Buna, TX
63 reviews
Globetrotter Expert Level 3
Always a great experience on American Airlines, prices are affordable and staff is always friendly
Stefanie J.
Vineyard, UT
47 reviews
This is a great airline comfortable and great prices I really recommend it and the service is great
Jen C.
Ontario, CA
95 reviews
They always have a window seat open somewhere which I like. And they're always the cheapest option.
Rebecca A.
Upland , CA
183 reviews
Globetrotter Expert Level 1
No complaints with American Airlines. Decent airlines and planes. Nothing too fancy but affordable.
Lydia G.
Springdale, AR
38 reviews
Gets me where I'm going for a relatively reasonable price, but they aren't always the most helpful.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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