American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,416)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jessica M.
Covington , LA
70 reviews
So polite and clean! Couldn’t have asked for better drinks and service. Flights are always on time.
Olivia L.
Iowa City, IA
90 reviews
Globetrotter Expert Level 1
Not bad customer service. Planes were delayed for no apparent reason. Everyone was kind and patient
Gracie S.
58 reviews
I had numerous horrible experiences with this company. Delay after delay after delay. Unorganized.
Dina M.
18 reviews
Never had a problem with American Airlines. Reliable and a good value. Definitely my go to airline
Fernanda M.
Newton, MA
9 reviews
They are great, but if the flight is in the end of the day you got great chances to have it delayed
Jaime P.
Old Hickory, TN
124 reviews
Globetrotter Expert Level 1
Decent airline. Don't have any complaints. Always curteous and polite to passengers. Good airline!
ryan l.
New Castle, IN
234 reviews
I really like american airlines they haven't let me down yet and they have great prices on airfare
Tabita P.
108 reviews
Globetrotter Expert Level 1
I’ve flown with American Airlines quite a few times. Always a good experience and friendly workers!
jena m.
toms river
26 reviews
Always super friendly. Never had a problem wirh any of my flights with them. Worth the extra money
Gianna B.
39 reviews
Globetrotter Expert Level 1
Great service! Always have a great flight! I take their flights twice a year! Never had a problem!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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