American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,676)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,676)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Cassidy R.
Carterville, IL
127 reviews
Personally I haven't had a bad experience on an airplane yet. Other than things that cannot be avoided.
ERIK C.
Kingsville, TX
6 reviews
Never had an issue with them. Always had a professional crew onboard the plane. Very military friendly
Cassie B.
27 reviews
Globetrotter Expert Level 1
Traveled first class so the seats were comfortable. The flight attendants however were polite at best.
Camilla R.
Telford, PA
14 reviews
Globetrotter Expert Level 1
Great costumer service! One time it was a bad weather and my voo was cancelled but I had good support.
Regina B.
Syracuse, NY
95 reviews
Globetrotter Expert Level 1
I used this airline twice wasn’t any issues at all prices were reasonable will definitely use it again
Claire H.
13 reviews
Comfortable seats. Pleasant employees. All the average offerings in flight. Average price for flights.
Theresa J.
3 reviews
It's a great company for the times that I've traveled had great experience. I had no issues...........
Lizbeth C.
212 reviews
I love this airline!! Their agents are very helpful and polite and their seats are really comfortable.
Vanessa A.
Doral, FL
27 reviews
Good service, but Not that modern as others. But it has a good client attention. I would recommend it.
Amber Rae H.
Eldorado, IL
125 reviews
I’m always comfortable, people are nice, and I get from point A to point B safely.. so I’m pretty happy
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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