American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,461)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jenna O.
Maitland, FL
42 reviews
Globetrotter Expert Level 1
Overall good but nothing to write home about it. Their customer service and flights are just average.
Kelli S.
17 reviews
I love American Airlines- they've always gotten me safely where I need to be! Three cheers for them!
Melissa R.
37 reviews
I have always had a great experience with American Airlines! Everyone is very friendly and attentive!
Evelyn P.
Burbank, IL
56 reviews
Great service ! Good place to get your job done on the flight while you get to your destination ✈️✈️
Cherilyn P.
18 reviews
I have enjoyed my flights. It is a great Airlines. I can’t think of any cons. I use it once a year.
Stephanie C.
18 reviews
Globetrotter Expert Level 2
Great and affordable experiences flying. Some planes are a bit old and outdated but service is fine
Odessa B.
36 reviews
No complaints here. Flight went smoothly from boarding and take-off to landing at our destination.
Jessica L.
Kalamazoo, MI
5 reviews
I flew AA in May and had a good experience. Everything was on time and the flight crew were great.
Cai T.
48 reviews
Globetrotter Expert Level 1
One of the more common airlines with more affordable prices. Have used this airline multiple times.
Adrian B.
11 reviews
Great service. Have never had any problem getting on or off flight or with gate change and language
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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