American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,569)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ava G.
Lisle, NY
10 reviews
We have had good success with American Airlines. They have a great staff at all locations we’ve been.
Lola S.
Wilmington, NC
2 reviews
Outstanding Customer Service....In my experience, I they seem to be always in time for the most part!
Kerri P.
9 reviews
Clean plane, safe flight. Modern furnishings inside the plane. I would say that it was a great value.
Nelly T.
1 review
Love it its super affordable and comfortable I always travel with my family so we are 5 in every trip
Tori L.
88 reviews
Globetrotter Expert Level 1
It’s an Airline and you get what you’d expect. I do enjoy the perks of their Frequent Flyer Program.
Alexandra B.
San Diego, CA
12 reviews
Pretty nice airline but I would recommend southwest because they have better deals and free luggage.
Sara L.
Seattle, WA
42 reviews
Globetrotter Expert Level 1
I’ve had some scheduling issues with AA but it’s great to be able to use my Alaska miles through them
Shelbie H.
18 reviews
I never had any problems with this airline before. They have the same services as the other airlines.
Ros F.
142 reviews
You can find cheap tickets on travel sites. The seats on the planes are ok. It’s an average airline.
Stephanie E.
4 reviews
The staff was extremely friendly and helpful. I am in a wheelchair and they were very accommodating.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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