American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,585)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Natalie A.
26 reviews
They’re better than United but I prefer Southwest and their no baggage fees. Overall, not a bad airline
Luana L.
213 reviews
Globetrotter Expert Level 1
I think the service is very good, even for cancellation, the reversal was done quickly and not informed
Shannon J.
Cincinnati, OH
35 reviews
Globetrotter Expert Level 1
AA is just that ok. After the treatment I seen that guy get, I won't be flying AA. That was just rude.
Kaliyah S.
Bayonne, NJ
92 reviews
it has been a very long time since i've actually flown to be honest but my younger days can't complain
Cait N.
Overland, MO
390 reviews
Globetrotter Expert Level 1
The seats are small, the airports are a bummer, and luggage is a chore. All standard parts of airlines.
Shantel B.
Tampa, FL
50 reviews
Globetrotter Expert Level 1
Always provide amazing space for a great price. I have no complaints what’s so ever with this airline.
Gretchen G.
College Sta, TX
25 reviews
I like that they fly into my small-ish town (College station, TX). Friendly and usually fairly priced.
Anita R.
20 reviews
Globetrotter Expert Level 1
Decent service. Nothing extravagant or noteworthy but I would fly with them again for the right price.
Lizbeth C.
212 reviews
I love this airline!! Their agents are very helpful and polite and their seats are really comfortable.
Sherry R.
Fort Lauderdale
62 reviews
AA is great at times and other times not so much Flight attendants need a revamp on how to treat people
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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