American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,610)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sara J.
North Richland Hills
98 reviews
Love that they now have the seat back TV sets for music and newly released movies! Such a great upgrade!
Tiffany R.
Brooklyn, NY
73 reviews
Globetrotter Expert Level 1
Usually when I take American Airlines it is usually resign reliable and I get to my destination on time.
Bree L.
Mesa, AZ
29 reviews
They are the worst. I always have problems flying with this company. Don’t be colored and fly with them.
Marissa J.
N Billerica, MA
29 reviews
I've never had a problem with flying American. I think they're a pretty standard airline! No complaints.
Anna M.
Glendale, AZ
39 reviews
Globetrotter Expert Level 1
I loved traveling with American Airlines. It was definately simple, but the staff treated me very kindly!
Influenster M.
35 reviews
Better then the rest but not great still could use more improvement on organization especially with times
Sabrina S.
Larchmont , NY
127 reviews
This company is pretty good. It is comfortable to travel by them. I like so much, they are really polite.
Stephanie C.
120 reviews
Flight was delayed, not great customer service. Employees were not helpful. Wouldn't fly with them again.
Tammy B.
11 reviews
I have had generally positive encounters with American. Wish they would do away with the bag fee, though.
Aimee F.
193 reviews
Globetrotter Expert Level 1
I’ve had no problems with this airline in the past, and try to find great deals when I do go on vacation.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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