American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,592)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ariana N.
24 reviews
Very accommodating & the crew was helpful and friendly. I use them twice a year. Can't think of any cons.
Christine K.
West Linn
40 reviews
I've always encountered friendly staff and the flights have always been smooth with little to no delays.
Naz M.
11 reviews
I travelled by this airline. It was ok. The food was not as good as expected.Not a very good experience.
Iris W.
59 reviews
Pretty good service. Got me where I needed to go with no delays or incidents. Comfy seats and good snacks
Nicole T.
Bronx NY
105 reviews
Globetrotter Expert Level 1
I traveled a few times and can honestly say they always treated me extremely well very polite and helpful
Michelina O.
Dennisport, MA
54 reviews
They delayed my flight and lost baggage when I have flown with them. Not exactly my top choice of airway.
Amber G.
Maumelle, AR
39 reviews
I fly American most of the time. Good rewards program, but customer service has been an issue a few times
Tiffany R.
Brooklyn, NY
73 reviews
Globetrotter Expert Level 1
Usually when I take American Airlines it is usually resign reliable and I get to my destination on time.
Megan G.
Van Alstyne
40 reviews
My flight was great. Flight attendants were courteous and kind. Plane was clean. Overall good experience
Anna B.
Jefferson, IA
105 reviews
I like American Airlines. My cousin works for them and they do great training. Comfortable and affordable
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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