American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,576)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Tayler M.
1 review
Great experience with boarding ontime and landing early! Baggage claim was quick. Employees were courteous 
Roslyn B.
Detroit, MI
281 reviews
Globetrotter Expert Level 1
Always have great flying experience with American. Great service and never had a problem. Highly recommend!
Kayla T.
83 reviews
This was a good airline and have not had any problems with any of our flights. I would fly with them again.
Megan K.
972 reviews
Globetrotter Expert Level 4
The American Airlines company is a great company to fly with. They are kind and they have great services.
Influenster M.
35 reviews
Better then the rest but not great still could use more improvement on organization especially with times
Anisleydi C.
Hialeah , FL
44 reviews
This is my favorite airline to travel with. Prices are accesible and I like to fly exclusively with them.
Melissa T.
Ann Arbor
26 reviews
American is a good airline, the prices are fair. I haven't had great customer service, it's just average.
M. J. H.
135 reviews
Used to be one of the best but, not as much anymore. Wish they would improve and better customer service.
Iris W.
59 reviews
Pretty good service. Got me where I needed to go with no delays or incidents. Comfy seats and good snacks
Always take care of their customers! I never have a horrible experience when I use them 2-3 times a year.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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