American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,618)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Barbianne F.
75 reviews
It's a good company, nice and friendly attendants and go customer service and everyone always has a smile.
Heather W.
Bellmawr, NJ
101 reviews
Globetrotter Expert Level 1
I usually choose AA when we fly and even though I’m not a fan of baggage pricing, I do like their flights.
Hannah C.
131 reviews
A little pricey but nice airplanes. Haven't had a bad experience yet. The air hostesses were very friendly!
Tayler M.
1 review
Great experience with boarding ontime and landing early! Baggage claim was quick. Employees were courteous 
Nate S.
Lansing, MI
42 reviews
I like American, but wouldn’t directly choose them if I had an option. Overall, they’re pretty good though.
Macy C.
Cut Off, LA
183 reviews
Globetrotter Expert Level 1
There was nothing wrong the whole time I was there. I liked the staff, the interior, even the plane itself.
Theresa D.
146 reviews
Globetrotter Expert Level 1
Good service without many delays. The only airline that lost my luggage. Have used since without difficulty
Tamika J.
5 reviews
An ok company. I do believe they can cater to their customers a little bit more. Overall and good company.
Usha A.
Evanston, IL
18 reviews
Oh traveling. It’s no Delta but the staff are always polite and courteous. Pilots know what they’re doing.
Lizet C.
W Sacramento, CA
585 reviews
Globetrotter Expert Level 1
My family abd i always use american airlines because they treat us good and it is very affordable for us .
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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