American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,400)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Stephanie G.
Louisville, KY
35 reviews
Never had had an issue with American. They have a good reward system and decent in flight entertainment.
Patricia M.
Irving, TX
13 reviews
I’ve flown American twice and both times I’ve had really great experiences. Very roomy, nice attendants.
Jacqueline P.
Bountiful, UT
109 reviews
Globetrotter Expert Level 1
Great company. Good customer service. I like the ease of getting airline miles through American Airlines.
Veronica R.
Frankfort, KY
17 reviews
Globetrotter Expert Level 1
I've used this airline before. Flight was smooth flying. On time and the staff were helpful and friendly.
Nina F.
Chicago, IL
6 reviews
This.airline constantly has I wasn't surprised when my last flight out of Dallas was postponed.
Ariana N.
24 reviews
Very accommodating & the crew was helpful and friendly. I use them twice a year. Can't think of any cons.
Sabrina S.
Larchmont , NY
104 reviews
This company is pretty good. It is comfortable to travel by them. I like so much, they are really polite.
Jordan S.
Fort Collins
1 review
Always a great flight experience when flying with American Airlines! Can't wait to fly again this month.
Krystal O.
San diego, CA
201 reviews
Globetrotter Expert Level 1
They are good at being on time , unless weather permitting. Staff is usully friendly and willing to help.
Canney C.
Jersey City, NJ
164 reviews
Globetrotter Expert Level 3
Quick and Seamless when flying with them. Decent food options. If you're a premier member great benefits
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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