American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,659)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,659)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Trista C.
35 reviews
Flown internationally with them once, was a pleasant experience the whole flight. Would fly with them again
Hira M.
1 review
It's always a pleasure to fly with American Airlines. The planes are always clean and the staff is awesome.
Arelys R.
118 reviews
Antes era muy buena pero ahora sus pasajes estan demasiado costosos la calidad a cambiado ya no es lo mismo
Joanne W.
25 reviews
I have never had a problem flying with them, and their bag fees sent to bad compared to some other airlines
Brittany F.
290 reviews
Globetrotter Expert Level 1
Flights were on time and the staff was nice and helpful but the planes themselves could be more comfortable
Ally L.
Athens, OH
45 reviews
Mostly great service & kind people working with the company. Very few times have there been inconveniences
Priscilla C.
Bronx, NY
25 reviews
Great! Very enjoyable flight lots of leg room. Only down fall was peanuts and soda nothing else on the menu
Shannon M.
West Islip
17 reviews
Flight was on time and landed early. Staff is friendly and cooperative. Made the trip smooth and enjoyable
RACHEL A.
Santa Clara, CA
338 reviews
Globetrotter Expert Level 2
This was cheapest flight I nedded and roundtrip.I just prefer southwest over this.Rude employees all around
Kim N.
New Orleans
11 reviews
Decent.. wish that there was more leg room and that bags were free! Needs improvement with chairs and wifi
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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