American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,428)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kayla C.
sheridan, IN
145 reviews
Globetrotter Expert Level 1
American airlines despite the recent events has always been good to me. I love flying with this airline.
Megan G.
Van Alstyne
40 reviews
My flight was great. Flight attendants were courteous and kind. Plane was clean. Overall good experience
Latyla L.
Colorado Springs, CO
27 reviews
Somewhat cheap flights. It does have friendly service and I never have had a felt when flying with them.
Ali W.
Bellevue, NE
19 reviews
This airline is usually the one I fly with. It's a decent airline, clean, friendly, and no issues so far.
Samantha R.
Dearborn, MI
58 reviews
Globetrotter Expert Level 1
Flew them one time. Nothing too special but not horrible either. Would fly again if the price was right!
Ruby G.
28 reviews
I always love flying with AA! The employees are always nice and do their best to accommodate your needs.
Melissa S.
Columbia , TN
63 reviews
Staff was friendly, flight was smooth. But this was years ago too. So, I cannot speak as to how it is now
Amanda M.
Albuquerque, NM
126 reviews
American airlines were so helpful with my tiny baby. They made sure I didn't need help boarding my flight
Amanda J.
53 reviews
Globetrotter Expert Level 1
Overall, reliable and friendly service for a US based company. Bagged fees are frustrating, but expected.
Rebecca S.
Provo, UT
37 reviews
Very good company! They treated me very nice and they are so friendly. That was a pretty good experience!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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