American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20005)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Parichehr K.
Eugene , OR
11 reviews
I don’t like American Airlines. The overall quality of the service is basic but standard which is why I gave it two stars. But with overall customer service, I’ve had terrible experiences. I try to avoid this airline at all costs.
Deja W.
265 reviews
Rude staff, never flying with them again. Flied about 4 months ago and regretted it. Felt the plane was dirty and the staff didn’t care much about anyone else. The attendants were unenthusiastic and took forever to fulfill orders.
Katie G.
34 reviews
Love american airlines, affordable and most of the time get my luggage checked for free. They also have a program “opinions for miles” where you can take qualifying surveys and earn miles towards a free flight which is a huge bonus
Kealie B.
8 reviews
They had great service both on and off the plane. All the employees were always ready to help whenever needed. Whenever I use the airline I know that I will receive great care and I trust their experience. Overall a great airline!
Rocio A.
3 reviews
Purchased at: Skyscanner USA
American Airlines is by far the most comfortable, affordable, and friendliest airline I’ve flown with. From the moment you book a flight to the moment you get off the plane they create a unique experience. Would fly again anytime!
MissMandyDeVine D.
120 reviews
Globetrotter Expert Level 1
I enjoyed flying with American Airlines. Never really had an issue. Flights were clean and employees were polite. I have flown American Airlines several times in my life and will continue to fly them when their prices are the best
Samantha Z.
66 reviews
An American airline. If you keep your expectations low, you won't be disappointed. Their rewards program is ok. Service is OK. Haven't been stranded by this airline, yet... but I'm sure it will happen in the future. Food is so-so.
Alexandria D.
Oxford, MS
31 reviews
Overall this airline is decent. I have used this airline to travel domestically. I haven’t ran into any issue involving delayed flights and when I was underage the staff was very helpful in making sure I made it to my next flight.
Melanie F.
Melrose Park, IL
20 reviews
Probably the best airline I have ever flown with. The customer experience is second to none and the one time I flew first class the food was very good. You can also find great prices and this is the airline I tend to choose first.
Adela P.
5 reviews
Very accommodating airline have never had a problem with them and the flight attendants are very sweet and helpful would def be flying again in the near future with them as i didnt even feel the ride to my trip to central america!!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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