American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,462)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Andrea R.
92 reviews
Excelente compañía, buenos aviones, buena comida y excelente la atención antes durante y después del vuelo
m e.
92 reviews
Globetrotter Expert Level 1
American Airlines is probably one of the best in terms of amenities and service. You really can’t go wrong
Santa Clara, CA
338 reviews
Globetrotter Expert Level 2
This was cheapest flight I nedded and roundtrip.I just prefer southwest over this.Rude employees all around
Victoria Y.
Prince Frederick , MD
33 reviews
Great when we book our vacations through Sandals To check luggage is a hassle if it is slightly overweight.
Brittany F.
290 reviews
Globetrotter Expert Level 1
Flights were on time and the staff was nice and helpful but the planes themselves could be more comfortable
Jen G.
Chehalis , WA
29 reviews
Not a bad airline. The people were very friendly and the plane was cozy. In flight food shouldn’t cost tho.
Lizzie J.
10 reviews
Fine. Used American Airlines many times and no specific memories come to mind. Neither great nor horrible.
Rebeca P.
21 reviews
The service was just ok. The flight attendants were not helpful and my experience was altogether unpleasant
Morgan S.
Gilbert, AZ
75 reviews
Globetrotter Expert Level 1
Decent flights, horrible customer service. Always charge too much especially with unforeseen circumstances.
Dana P.
7 reviews
Globetrotter Expert Level 1
Not my favorite airline. Seats are cramped. Just doesn't seem as friendly and up to date as other airlines.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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