American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,566)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Lexi L.
226 reviews
Globetrotter Expert Level 3
Traveled with AA several times and had really good experiences with them. We arrived safe and had no delays.
Kristina S.
Manchester , NH
33 reviews
Globetrotter Expert Level 1
Okay. I have had several flight delays with American Airlines and a couple bad customer service experiences.
Linda L.
19 reviews
There has been many times where I've flown with AA and it's a pretty good airline, friendly and professional!
liaa m.
Adelanto, CA
186 reviews
I would continue traveling with American airline I had an amazing experience with them everyone was so polite
Maria H.
26 reviews
Always have great seat selection and employees are awesome
Never a dull moment unless you are flying stand by
Dru C.
Gibbon, NE
38 reviews
I really enjoy American Airlines flights! More often than not they have entertainment on board unlike others
Nicole H.
Folsom, CA
63 reviews
I haven't flown with them in sometime but they were supper unorganized and rude. The flight was not the best.
58 reviews
Globetrotter Expert Level 1
The gate agents at American are awesome. They are informative and sweet. The flight attendant was hilarious.
cherida h.
Buffalo, NY
9 reviews
Very great service seats have lots of room and very comfortable. And the ride was smooth and worker were nice
Jenelle J.
106 reviews
Great service and great prices. It is standard when it comes to travel. You can’t go wrong with this airline.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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