American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,432)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kristi V.
Elgin, IL
75 reviews
Globetrotter Expert Level 1
I have always had good experiences with this company. I would suggest you use them for any of your travels.
elizabet c.
Bronx, NY
19 reviews
Globetrotter Expert Level 1
Never really liked American Airlines. Flying American Airlines always made me feel uneasy flying American.
Ashleigh M.
36 reviews
Never have had a bad flight experience with them. Reasonable priced tickets and friendly flight attendants
Shannon M.
West Islip
17 reviews
Flight was on time and landed early. Staff is friendly and cooperative. Made the trip smooth and enjoyable
Maddie O.
Santa Clarita , CA
20 reviews
Average flight, average service, and average attendants. I will fly this happily, but not my first choice.
Leah D.
Holland, MI
318 reviews
They have excellent customer service and I would fly with them again! They made my trip way less stressful.
Hana E.
Dallas, TX
53 reviews
I recently flew American from Dallas to New York and the flight was fine, nothing special, average journey.
Joanne W.
25 reviews
I have never had a problem flying with them, and their bag fees sent to bad compared to some other airlines
Michelle C.
Mankato, MN
20 reviews
Easy to fly with kids!! We have super friendly encounters and are rarly upset with anything on our flight.
Jerilyn L.
El Reno, OK
17 reviews
Check in was horrible. The lady was rude and kept throwing out bags around roughly. Will not fly AA again.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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