American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,544)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jerilyn L.
El Reno, OK
17 reviews
Check in was horrible. The lady was rude and kept throwing out bags around roughly. Will not fly AA again.
Priceless R.
Lawrence, MA
13 reviews
A multitude of dates and times available for many major destinations. Also great flight times for business! 
Kim N.
New Orleans
11 reviews
Decent.. wish that there was more leg room and that bags were free! Needs improvement with chairs and wifi
Hira M.
1 review
It's always a pleasure to fly with American Airlines. The planes are always clean and the staff is awesome.
Kimberly R.
229 reviews
Globetrotter Expert Level 1
service depends on the flight attendants honestly. So far did not have any problems with American Airlines.
Karolina R.
Palatine, IL
124 reviews
They have been a good source of travels over the years. Their planes are nice and staff is pretty good too.
Jennifer I.
Cleburne, TX
105 reviews
I do like AA. They made travel fairly easy. But the are also super pricey and the additional fees are crazy
monica S.
62 reviews
Good airlines and I would travel on it again nd again. Their staff were helpful and listens to your needs.
Kenyotta S.
Baton Rouge , LA
44 reviews
I am not to fond of flying on their air planes because their customer service is not great or even just ok
Jennifer S.
Harlingen, TX
3 reviews
Love flying with American Airlines. Booked our last vacation to NYC with AA and had a wonderful experience.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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