American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,407)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Stacy L.
6 reviews
Have flown a few times with AA with few issues. Anytime I did have a problem they were always quick to help.
Jessica V.
Brooklyn, NY
73 reviews
Globetrotter Expert Level 1
Not my favorite by any means, usually the more expensive option when I'm looking at flights, but they're okay
Regina D.
Blackstone, VA
50 reviews
Staff is always courteous. Never any problems with late flights or lost luggage. Always a pleasant experience
Jazmine L.
Albuquerque, NM
74 reviews
Friendly! Nothing really out of the ordinary but it was cold so that was kinda bad ! Nevertheless it was fun
Natasha D.
Great Falls
15 reviews
I loved traveling with this company. Perfectly on time and the food was pretty good. Staff always friendly .
Miriam C.
San Diego
2 reviews
There is always overbooking with American Airlines... i hate it! I avoid flying with them because of that!
Rosa E.
69 reviews
Globetrotter Expert Level 2
The times I have taken this airline to Miami, it never fails I'm delayed or landing in a different airport.
Jasmin M.
29 reviews
Globetrotter Expert Level 1
Great airline. Not always my first choice, but definitely no complaints about it. Customer service is okay
Kyleen L.
33 reviews
Globetrotter Expert Level 1
Last time I flew American Airlines i checked a bag And once we landed it took over an hour to get our bags
Ashley R.
66 reviews
Globetrotter Expert Level 1
Just as good as any other airline. They have their delays and their early arrivals just like everyone else.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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