American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,507)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Nilda R.
Boonton, NJ
351 reviews
Globetrotter Expert Level 3
When I do fly american the experience is sometimes tense because the customer service at some airports sucks!
abigail f.
Austin, TX
35 reviews
Just ok. No airline has never pissed me off before. All of them have disappointed me at one time or another.
Zayma P.
Homestead, FL
17 reviews
Although sometimes pricey, but it's all worth it. I travel to Ecuador and their service is over the top good.
Linda A.
Waukee, IA
49 reviews
Been using American Airlines for a very long time. Been very satisfied every time we have traveled with them.
Bianca C.
25 reviews
Globetrotter Expert Level 3
Flights are usually good, service is medium...just like any other airline. I wish it would be a bout cheaper.
Virginia L.
78 reviews
No real complaints on this company I fly with them. The experience I've had over the past few years was good.
Anna-Lee P.
Bethel, CT
179 reviews
Globetrotter Expert Level 1
Never a problem with American! Polite staff, easy to check in for flights, variety of places! Quality planes.
Renise M.
Grand Rapids, MI
14 reviews
I’ve never had any trouble flying American Airlines. Staff is always friendly and my luggage is handed well.
monster m.
93 reviews
They were amazing! they were very understandable and were always at our service and made the flight enjoyable
Alisa P.
Vancouver, WA
114 reviews
Globetrotter Expert Level 1
American Airlines is a great airline. I have never had any issues with them and will continue to fly with AA!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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