American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,565)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Danielle G.
Claremore, OK
90 reviews
I enjoy flying American, don’t like paying for luggage check. But I’m generally pleased when flying American.
Taryn A.
28 reviews
Horrible i went on a trip to Nevis and the airport was careless with my aunts luggage and broke her suitcase.
Jackie N.
Franklin, WI
21 reviews
I haven't experienced anything great or anything bad about American Airlines. They're your typical airline...
Natasha G.
Lincoln, NE
97 reviews
American Airlines is not as amazing as southwest but also a great option with good customer service & people.
Raquel O.
9 reviews
Sometimes expensive for the price. They reduce the space in the seats.  In the past I use more often than now.
Abby S.
Saint Joseph
7 reviews
Amazing service and always friendly! I love their reliability and consistency throughout all of their planes
Demi-Lee I.
Victoria , TX
50 reviews
Great customer service, the seats were extremely comfy. The people were very pleasant and they’re affordable.
Ashley S.
Fredericksbrg, VA
93 reviews
Globetrotter Expert Level 1
Definitely not my favorite airline. I am frequently delayed on American and have even been cancelled before.
rebecca r.
Fayetteville, AR
61 reviews
I have never had a problem with AA. Great service and clean plane and great amenities. Quick problem solving
amanda m.
35 reviews
My travel experience was extremely smooth with AA. Enough space ---friendly team ---and great communication!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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