American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,441)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
nadia r.
Orlando, FL
28 reviews
been flying with american airlines for 15 years and oddest ever plan on changing it ! haven't let me down yet
Kristianna L.
Highland, AR
34 reviews
Whenever I go to buy a flight somewhere, AA is always my number one choice! I’ve never had a bad experience!
Annie S.
Warren, OH
4 reviews
Planes seem old and service is not very good. Only fly if it’s necessary. They offer more directs than delta.
Ariel Y.
32 reviews
Quick flight to Florida and loved the service. They can do better and I know but overall experience was good
Natasha D.
Great Falls
15 reviews
I loved traveling with this company. Perfectly on time and the food was pretty good. Staff always friendly .
Talia D.
173 reviews
Easy to check in, staff was helpful. Bags cost an arm and a leg. Flight was mostly comfortable, no leg room.
Janene L.
30 reviews
Decent airline. Usually pretty accommodating and the flights go well. Pricing is comparable to other airlines
Ashley S.
Fredericksbrg, VA
93 reviews
Globetrotter Expert Level 1
Definitely not my favorite airline. I am frequently delayed on American and have even been cancelled before.
Yummy P.
66 reviews
Globetrotter Expert Level 1
Very clean planes. The prices are a bit pricey but I would definitely fly again with American Airlines. 
Molly H.
Rock Island, IL
97 reviews
Me and my husband flew thru them for our honeymoon and have great things to say about them! No issues at all
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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