American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,513)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ericalane B.
Long Beach, CA
72 reviews
I feel so at peace when I'm riding with this company now and their rates are so much better than most airlines.
Cynthia V.
United States
82 reviews
My go to airline. I know I won't have to pay for my carry-on and there won't be crazy nickle and dime charges.
Kayleigh K.
56 reviews
We live in a rural area and the closest airport is an hour away. Having American to choose from is a blessing!
Sarah G.
New Albany, IN
182 reviews
Was nice flying with them. They gave us complimentary items that made our flight mite comfortable and enjoyable
Celine R.
25 reviews
Good but to me airlines are pretty the same unless they are really bad. I kind of just go on what they give me
Hayley S.
Fremont, CA
53 reviews
Basic airline, good service, I haven't ever had any issues with them. Will likely use them again in the future.
Sandra H.
Bellville, TX
47 reviews
Yuck! Will only ride again if I have to and someone else pays for the ticket. They should learn from Southwest.
Karla V.
El Paso, TX
103 reviews
It’s a bit pricey but it has a wide variety of places to visit, overall I like the services except the price .
Summer A.
Sod, WV
112 reviews
It’s been a while since I’ve flown but when I did fly it was An amazing experience. I cannot wait to fly again!
Brianna P.
Hurlburt Field FL
21 reviews
Great service, timely flight, great pricey for short notice! Makes for a good flight home on leave. Recommended
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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