American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,522)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Haley H.
64 reviews
There service is great. They always get you where you need to be on time and happy. This is an amazing airline.
Jhawethia H.
New York, NY
23 reviews
Globetrotter Expert Level 1
Last time I traveled through this airline, the plane was too Small, the seats were outdated and uncomfortable.
giulia m.
Rockville, MD
17 reviews
Really good service, deliciouss food, pretty good flight and it is very secure. I really live to fly with them
Brittnee W.
Upper Darby , PA
15 reviews
Very good airline love the service and the employees never a bad experience just dislike the paying for luggage
Erica P.
21 reviews
Ive read bad circumstances with AA but i've always had a wonderful experience. On time and offers drink\snacks
Sidney N.
Phoenix, Arizona
17 reviews
It’s always been great! And I have friend who work for them just wouldn’t be my preference if I had to choose.
Vivian M.
40 reviews
Wish they had free checked luggage. The in flight drinks and snacks should be compliments. Also cheaper prices
Michelle W.
18 reviews
Flights have always been on time, and the staff is pleasant without bothering. Always happy to travel with AA.
Anna G.
19 reviews
Always reliable and clean. Good customer service. ...... on time and organized boarding. No complimentary snack
Rose C.
Cape Coral , FL
142 reviews
To many delays. I don't particularly like flying but AA is nothing special. Cramped spaces. No more free nuts..
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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