American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,415)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,415)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jhawethia H.
New York, NY
23 reviews
Globetrotter Expert Level 1
Last time I traveled through this airline, the plane was too Small, the seats were outdated and uncomfortable.
stephanie M.
Union City, NJ
122 reviews
I liked my experience with them although I had a very long trip and believe they could have had better service.
Kevona R.
Miami, FL
10 reviews
They are ok. I just wish the flights were a little bit more affordable. Other than that, I have no complaints.
giulia m.
Rockville, MD
17 reviews
Really good service, deliciouss food, pretty good flight and it is very secure. I really live to fly with them
Brittnee W.
Upper Darby , PA
15 reviews
Very good airline love the service and the employees never a bad experience just dislike the paying for luggage
Wilma B.
Imperial Beach
7 reviews
Flights left on time, luggage arrived even after 2 plane changes, Ticket price was the lowest to other airlines
Jana S.
Largo, FL
97 reviews
American Airlines is a good, solid airline. I haven't used it often, but have never had a negative experience.
Heather B.
5 reviews
American has a very polite staff members an they are friendly. The over all plane seats are very uncomfortable
Graciela P.
Carson
1 review
The flight attendants were so friendly and helpful only downside was our flight being delayed out of LAX. 
SHAWANA J.
Dallas, TX
40 reviews
Most of the time all goes well. Haven't had any bad experience with employees but customer can be crazy at time
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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