American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,507)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
shay b.
27 reviews
I like the ride its not really roomy and its god service my favorite part is when the TV comes down and you can 
Riza B.
Saint Augustine
82 reviews
Globetrotter Expert Level 2
My experience with AA hasn’t been good. The employees didn’t make the experience better even after complaining.
Sandra H.
Bellville, TX
47 reviews
Yuck! Will only ride again if I have to and someone else pays for the ticket. They should learn from Southwest.
Alli c.
Wake forest
50 reviews
I’ve had great flights with American! The staff is very friendly and they always make their flights enjoyable.
Dominique U.
3 reviews
Amazing customer service, decent pricing and seating. Was able to transfer my flight after a missed connection.
Brianna P.
Hurlburt Field FL
21 reviews
Great service, timely flight, great pricey for short notice! Makes for a good flight home on leave. Recommended
Stherfane D.
14 reviews
I like the company, especially when they give me a upgrade and change my seat, and the people are pretty nice.
Lakeisha H.
29 reviews
I never had a problem with them. It was my first time flying with them. They were okay everybody was friendly.
Tahera A.
Jamaica, NY
121 reviews
It's okay, not amazing but good prices they are known for being rude to passengers like I'm spending money here 
Paola Z.
Miami, FL
17 reviews
I went to washington DC with this airline and it was good they are so nice and they have excelent food love it
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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