American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,543)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Heather H.
79 reviews
Planes were fairly small, but plane was clean and flight went smoothly. All in all, I would fly with them again.
Nicole L.
Traverse City
69 reviews
Wasn't my favorite but wasn't my least favorite. Got us to and from but didn't impress me by any means. Just ok.
Leslie L.
19 reviews
American Airlines was a typical airline service. Standard in flight protocol. No TV in the planes unlike JetBlue.
Toni G.
139 reviews
Globetrotter Expert Level 4
I always liked non reving with American. I would defiantly fly agian. Great seeing new faces with this company!
Anthony A.
Chicago, IL
17 reviews
Great airline but the prices are a bit too high to be honest. Still amazing comfort and access to many airports.
Génesis G.
Miami, FL
43 reviews
Terrible customer service, flights have gotten delayed for hours multiple times, and luggage has been misplaced.
Svetlana K.
Charlotte, NC
29 reviews
Love how comfortable and easy flying is when I'm flying with American Airlines! The staff is nice and welcoming.
Charley W.
New Castle, IN
154 reviews
Amazing people and great atmosphere. Never once got lost and it was my first time flying. Really had a great time
Beth C.
Greencastle , PA
5 reviews
Very friendly employees and helpful. No issues with boarding or luggage. Will definitely use them in the future.
LaTonya D.
Bakersfield, CA
117 reviews
This airline is always expensive no matter what !i love to travel and I never find a good deal with this airline
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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