American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,671)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
diane l.
Painesville, OH
204 reviews
Globetrotter Expert Level 2
Great airlines flight was on time. No issue with loosing luggage. Terminal was easy to get to. Staff was pleasent.
Lea A.
Eugene, OR
170 reviews
Globetrotter Expert Level 1
Great customer service from the staff as always. terrible food but that's just how it is everywhere. Always on time
ydalis d.
84 reviews
Amo viajar y esta aerolínea me lo hace fácil siempre que puedo me voy con ellos es excelente cómodo y muy puntual.
Gabriela C.
Northborough MA
37 reviews
Security! Great! Comfortable! I’m always going to my country ( Brazil) and always I buy tickets in America airlines
Tia M.
Swannanoa, NC
46 reviews
Globetrotter Expert Level 1
Rough landings and not entirely friendly people at check in. I've had nicer TSA than American Airlines bagged check
pelin C.
164 reviews
Usually flights are delayed and they dont offer a decent military discount that is better than their online deals.
Mariah C.
Waterford, CT
21 reviews
So nice and the people are respectful , the pilot even gave my baby brother a badge for his first time on the plane
Debra H.
11 reviews
Not too impressed with AA! Flight attendants aren't very friendly compared to other airlines that I've flown with!
Courtney J.
Chicago, IL
27 reviews
Globetrotter Expert Level 1
American has always been solid for me. I have an AA rewards credit card, so I get group 1 boarding, which is nice.
Rae H.
16 reviews
Decent if you need to get somewhere, but I find them less customer friendly than Southwest, and more expensive too.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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