American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,582)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
nicole v.
20 reviews
Cramped seats, gruff flight crew, paltry snacks, no leg room at all, difficult to migrate entertainment options.
Maddi V.
34 reviews
Used american airlines on my first flight ever... Workers were great and helpful, easy process and great service
Autumn B.
Plainfield, IL
23 reviews
I was young but I do remember having fun on the plan and it was quite and the flight attendants were really nice.
Silvia S.
Fairfax, VA
30 reviews
GREAT COMPANY! only on one trip did it get delayed, besides that always on time with a great staff on board
India H.
Merced, CA
85 reviews
I never used them before i rarely fly ive flown with delta as a adult. But never this company so idk how they are
Sylvianna R.
27 reviews
not bad but charge for a bag is not cool and they don't even give u something to eat Is u are on a 3 hrs flight 👎
Krista Z.
Darien, IL
120 reviews
You have to pay a lot of hidden fees with this airline---other airlines just take better care of their customers.
Mackenzie R.
10 reviews
I had a very good experience when I flew with American. Great customer service and no issues all the way through
Jessica A.
Charlotte, NC
127 reviews
Delay to much ur flights and u have to pressure to get what u want not good food service is OK this but not great
Samantha E.
Bowling Green
1 review
I have traveled with them a couple times in the past. I have never had any issues flying with American Airlines.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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